Privacy policy
Privacy Policy At Infinity Care, we understand the importance of protecting your personal information and are committed to ensuring that your privacy is safeguarded. As a provider of NDIS services in Sydney, we handle a variety of personal data to deliver exceptional care and support. This Privacy Policy outlines how we collect, use, disclose, and store your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Collection of Personal Information We collect personal information that is necessary for us to provide our services effectively. This may include details such as your name, contact information, health records, and other relevant data to meet your needs as an NDIS participant. We also gather information through forms on our website. When collecting sensitive information, such as health records or financial details, we ensure that explicit consent is obtained from you or your authorized representative.
Use and Disclosure Infinity Care uses the personal information collected only for the purposes for which it was provided or for related purposes compliant with applicable laws. These purposes primarily involve maintaining accurate records to manage services and support under your NDIS plan. We will not disclose your personal details to third parties without consent unless we're required by law or it is vital to preventing a serious threat to health or safety.
Security of Your Information The security of our participants’ personal data is paramount. Infinity Care employs appropriate security measures including access control procedures and encrypted data storage systems to protect your information from unauthorized access, misuse, amendment, or loss.
Access and Correction You have the right to request access to the personal information we hold about you and seek corrections if there are errors or inaccuracies. Should you wish to make such a request, please contact us using the details provided on our website. Our team will promptly address any concerns or clarifications needed.
Updates to this Policy Infinity Care may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this section regularly for any updates. For further queries regarding how we manage your privacy and information protection at Infinity Care, please reach out directly via our contact channels.
Transform Your Care Journey
Discover our tailored NDIS services designed to meet your unique needs. Our dedicated team in Sydney is here to support you every step of the way.